PRIVACY POLICY

1. General Information

The protection of your personal data is of particular concern to us. We process your data exclusively on the basis of the statutory provisions, in particular the General Data Protection Regulation (GDPR), the Data Protection Act (DSG) and the Telecommunications Act (TKG 2003).

This privacy policy informs you about the nature, scope and purpose of the processing of personal data on our website and about your rights as a data subject.

Controller within the meaning of the GDPR:

Region Wörthersee-Rosental Tourismus GmbH
Villacher Straße 19
9220 Velden am Wörthersee, Austria

Email: info@woerthersee.com
Telephone: +43 4274 38288

2. Collection and processing of personal data

Our website can generally be visited without actively providing personal data. However, each time you access our website, certain information is automatically transmitted by your browser and stored in server log files. This includes:

* IP address (anonymised)
* Date and time of access
* Page/file accessed
* Amount of data transferred
* Browser type and version
* Operating system used
* Referrer URL

This data is processed for technical reasons to ensure the operation of the website and for statistical purposes and does not allow any direct conclusions to be drawn about your person.

Personal data (e.g. name, email address, telephone number) is only processed if you provide it voluntarily, for example in the context of enquiries, bookings or registration for our newsletter.

3. Legal basis and purposes of data processing

The processing of personal data is based on the following provisions:

* Art. 6 para. 1 lit. a GDPR (consent)
* Art. 6 (1) (b) GDPR (performance of a contract or implementation of pre-contractual measures)
* Art. 6 (1) (f) GDPR (legitimate interest)

The purposes of data processing are in particular:

* responding to your enquiries
* making bookings and purchasing tickets
* sending newsletters
* analysing and improving our website and services
* displaying multimedia content (e.g. videos, maps, social media feeds)

4. Disclosure of data

Your personal data will only be transferred to third parties in the following cases:

* for the performance of a contract (e.g. payment providers, shipping service providers)
* With your express consent
* On the basis of legal obligations
* To protect legitimate interests, provided that your rights and freedoms do not outweigh these interests

Recipients in third countries will only receive data if there is an adequacy decision by the European Commission or suitable safeguards (e.g. standard contractual clauses).

5. Cookies and similar technologies

Our website uses cookies and similar technologies to provide content, enable functions and analyse user behaviour. Both technically necessary cookies and cookies for statistical and marketing purposes are used.

You can customise or revoke your cookie settings via our cookie banner. Processing only takes place with your consent in accordance with Art. 6 (1) (a) GDPR, unless there is a technical necessity.

Further details can be found in our cookie policy.

6. Web analysis with Google Analytics

We use Google Analytics (Google Ireland Ltd., Ireland) to analyse the use of our website. Google Analytics uses cookies. Your IP address is anonymised before being transmitted to Google (IP anonymisation). Data processing is based on your consent in accordance with Art. 6 (1) lit. a GDPR.

You can prevent Google Analytics from collecting data by downloading the browser add-on:

https://tools.google.com/dlpage/gaoptout

Further information on data processing by Google:

 https://policies.google.com/privacy

7. Integrated third-party content

To improve user-friendliness and display multimedia content, we integrate services from the following third-party providers. When this content is loaded, personal data (in particular IP address, usage data) is transmitted to the respective providers. Processing is based on your consent (Art. 6 para. 1 lit. a GDPR) or our legitimate interest (Art. 6 para. 1 lit. f GDPR).

Integrated services:

Provider
Service/Description
YouTube (Google Ireland Ltd.)
Integration of videos
Facebook (Meta Platforms Ireland Ltd.)
Social media content
Instagram (Meta Platforms Ireland Ltd.)
Social media content
Pinterest (Pinterest Europe Ltd.)
Social media content
TikTok (TikTok Technology Limited)
Video content
Flowbox (Flowbox AB)
Social media aggregator
OpenStreetMap (OpenStreetMap Foundation)
Map display
Eventjet / Paylogic
Ticket shops and events
AccessiWay / AccessiBe
Accessibility tools

For more information on data processing by these providers, please refer to the respective privacy policies on their websites.

8. Social plugins (e.g. Facebook)

Our website uses social plugins from Facebook. When you visit a page with an active plugin, a direct connection to Facebook’s servers is established. This provides Facebook with your IP address and information about your visit to our website, among other things.

If you are logged into Facebook, Facebook can assign this visit to your user account. For more information, please visit:

https://www.facebook.com/privacy/policy/

9. Accessibility (accessWidget)

We use the accessWidget tool from AccessiWay GmbH in cooperation with AccessiBe Ltd. to improve digital accessibility. Only technical data (IP address, user agent) is processed for the provision of this function. The transmission is encrypted and GDPR-compliant, without permanent storage.

10. Your rights

You have the following rights under the GDPR:

*Right to information (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
*Right to erasure (Art. 17 GDPR)
*Right to restriction of processing (Art. 18 GDPR)
*Right to data portability (Art. 20 GDPR)
*Right to object (Art. 21 GDPR)

Withdrawal of consent with effect for the future

If you believe that your data is being processed unlawfully, you have the right to lodge a complaint with the Austrian Data Protection Authority:

https://www.dsb.gv.at

11. Contact

If you have any questions about the processing of your data or wish to assert your rights, please contact us:

Region Wörthersee-Rosental Tourismus GmbH
Villacher Straße 19
9220 Velden am Wörthersee
Email: info@woerthersee.com
Phone: +43 4274 38288
Website: www.woerthersee.com